Terms & CONDITIONS

Effective Date: 6 August 2025

Welcome to The Holestone Catering ("we", "us", "our"). These Terms and Conditions ("Terms") govern your use of our website [www.theholestonecatering.com] ("Website") and the services we provide. By using our Website, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Website or services.

1. Services

The Holestone Catering provides bespoke catering services for events, including but not limited to weddings, private functions, and corporate events. Details, availability, and pricing may vary and will be confirmed on a per-event basis.

2. Quotes & Bookings

  • All quotes provided are valid for 30 days unless otherwise stated.

  • A non-refundable deposit may be required to secure your booking.

  • Bookings are not confirmed until you receive written confirmation from us.

  • Final payment terms will be outlined in your booking agreement or invoice.

3. Cancellation Policy

  • Cancellation by the client must be made in writing.

  • Cancellations made:

    • More than 30 days before the event: Deposit retained.

    • Less than 30 days before the event: Up to 100% of the agreed fee may be charged to cover costs.

  • If we must cancel due to unforeseen circumstances, we will notify you promptly and refund any payments made.

4. Allergies & Dietary Requirements

  • It is the client's responsibility to inform us of any allergies, dietary restrictions, or special requirements at the time of booking.

  • While we take precautions to avoid cross-contamination, we cannot guarantee that our food is 100% allergen-free.

5. Use of the Website

You agree to use this Website lawfully and not to:

  • Post or transmit harmful or malicious content

  • Attempt to gain unauthorized access to systems or data

  • Use the Website for fraudulent purposes

We reserve the right to restrict access or remove content at our discretion.

6. Intellectual Property

All content on this Website, including logos, text, images, and branding, is the property of The Holestone Catering or its licensors and is protected under copyright law.

You may not:

  • Reproduce or distribute our content without written permission

  • Use our branding for your own marketing or materials

7. Liability

To the fullest extent permitted by law, we disclaim liability for:

  • Any damages or losses resulting from your use of the Website or our services

  • Errors or inaccuracies in Website content

  • Cancellations due to events beyond our control (force majeure)

Nothing in these Terms limits your statutory rights as a consumer.

8. Privacy

Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

9. Links to Third Parties

Our Website may contain links to third-party websites or services. We are not responsible for their content or privacy practices.

10. Governing Law

These Terms are governed by the laws of:

  • Northern Ireland, if your contract is made within the UK

  • Republic of Ireland, if your contract is made within Ireland

Disputes will be subject to the jurisdiction of the courts in the appropriate country.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of the Website means you accept the updated Terms.

12. Contact Us

If you have any questions about these Terms, please contact us:

The Holestone Catering
Email: theholestonecatering@gmail.com
Website: [www.theholestonecatering.com]